You can find plenty of cloud website hosting companies on the market, however many of them are resellers that have limited resources, especially when it comes to support. One way to distinguish them is the option to get in touch with the company over the telephone. The type of support that you can receive via this method of communication may vary based on the supplier - a few of them offer experienced phone support, various others offer general and customer support only as some matters are more time-consuming and it's faster and easier to be resolved through a support ticket, particularly when the situation needs to be escalated. Nonetheless, it's good to know that you could always reach your web hosting provider as there are plenty of small problems that can be managed easily and timely with a phone call, not mentioning that you can get more information regarding the services before you become a customer.

Phone Support in Cloud Website Hosting

We believe that having the option to talk with a live representative is very important, so we have three support lines around the globe (Australia, USA and UK) and you have the option to get in touch with us over the phone for 14 hours a day. In case you consider buying one of our cloud website hosting, for example, you're able to give us a call and learn more about our services before placing your order to be sure that we do meet all of the system requirements for your web sites. After your purchase, you'll be able to contact us about all the sales or billing issues you may experience, or get any general or basic tech info you need. We've tried to find the perfect balance between telephone and ticket support, so for entirely technical matters you will have to use our ticketing system, that will help you keep track of the communication as well as any new developments in the resolution of an issue.