1 hour ticket response
Fast assistance is our primary objective and this is why we’ve got a team of professional technicians who are ready to offer a rapid response to any question that you could have. Simply open your trouble ticket from your Web Control Panel and we’ll reply back to you within one hour at the latest. As a matter of fact, we work hard and aim for a 20–minute support ticket response time.
A Top–Class Technical Support Service
Each member of our tech support team has several years of experience in the cloud website hosting world and the vast majority of them have been with us for at least five years. They all are ready to respond to all your queries in the most proficient manner possible.
An Intuitive Help Center Section
To help you get a quick suggestion on how to use a specific feature, we have integrated a really user–friendly Help section in the Web Control Panel. You can search through a huge collection of web hosting account administration articles and website administration articles, have a peek at the F.A.Q. section or check our educational video tutorials.
